FAQ's

FREQUENTLY ASKED QUESTIONS

1. Why choose ECARD?

Security protection

All funds in ECARD accounts are FDIC insured up to the maximum allowed by regulation. An EMV chip adds extra layer of security to prevent identity theft.

Unlimited Cash Back

ECARD users can enjoy unlimited 5% or more Cash Back as purchasing with in-network merchants and direct pass to various UnionPay merchant offers and reward programs.

Worldwide acceptance

ECARD can be used around the world and supports international transactions at UnionPay conversion rate.

Online & Mobile account manage

ECARD online banking, mobile APP and 24/7 customer service help you manage account and make sure all transactions are authorized.

2. How to apply for an ECARD?

ECARD can be applied online or at a local customer service center. Applicant should be 18 years old or up, and has a U.S. address of residence.

3. Where to apply for an ECARD?

ECARD can be applied online or at a local customer service center.

Click “Apply�on ECARD Website and fill out required information.

Visit an ECARD customer service center with photo

Applicant who doesn’t have a social security number can download and fill out ECARD application form, then email it to support@ecardinc.com.

4. What advantages does ECARD have?

ECARD promises to provide customer preferred financial services with the fairest fee charged. ECARD supports multiple ways for withdrawal at over 300,000 NYCE ATMs, and transactions within the U.S. All international transactions and withdrawal outside the U.S. are at UnionPay conversion rate.

5. Will ECARD Cash Back be automatically added to my account?

ECARD Cash Back will be automatically added to your account when purchase with ECARD partner merchants.